The hotel offers amenities for your comfortable stay and unforgettable experiences
Fun Room Design
Staying in the tree house was a delightful experience, especially with the slide that my kids loved! The spacious layout and modern amenities made us feel right at home.view full review
Delicious Breakfast!
The breakfast buffet offered a fantastic selection of both hot and cold items, ensuring that there was something for everyone to enjoy each morning.view full review
Well-Maintained Areas
The facilities surrounding the tree house were impeccably kept, making our outdoor experience truly enjoyable. We loved exploring the beautiful surroundings.view full review
Comfortable Beds
Our stay in the zebra 5 unit was so pleasant thanks to the clean room and incredibly comfortable bed. I appreciated having hot water available at any time!view full review
General
Non-smoking rooms
Free parking
24-hour reception
No pets allowed
Baggage storage
Coffee shop
Sports & Fitness
Badminton
Pool tables
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Tours/Ticket assistance
Dining
Restaurant
Business
Meeting/ Banquet facilities
Children
Children's pool
Children's play area
Spa & Leisure
Outdoor swimming pool
Garden area
Jacuzzi
Room features
Free Wi-Fi in rooms
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
Cisarua,
Puncak,
Indonesia,
16750,
West Java
Map view
Cisarua,
Puncak,
Indonesia,
16750,
West Java
City landmarks
Zoo
Taman Safari Indonesia
1.0
mi
Puncak
1.1
mi
Puncak road No.KM. 87
Gunung Mas Agrotourism
1.3
mi
Farm
Agrowisata GUNUNG MAS Kebun Teh Walini
1.8
mi
Gunung Mas Tea Plantation Entry Point
1.8
mi
Masjid Nurul Iman
2.0
mi
Mosque
Masjid Al Barokah
2.3
mi
Walking Entry
2.8
mi
Puncak Tea Plantation
2.8
mi
Mosque
Masjid Atta'awun
2.9
mi
Jl. Raya Puncak Cisarua
Cilember Waterfall
3.1
mi
Viewing Platform on TV Tower
3.0
mi
Nearby
Bogor Safari Park
1800 ft
Restaurants
Restoran Caravan
600 ft
Jl. Raya Puncak No. 601 Safari Park
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Clean and comfortable rooms
Great location for families
Limited dining variety
Unprofessional service experience
6.4/10
Nice
Rooms
5.2
Location
9.2
Service
7.2
Dining
5.0
Guest reviews
6.4/10
based on 5 review
8.0
8.0/10based on 272 review
John
United States of America,
October
2024
5.8/10
We recently stayed at this hotel, and while it has a fantastic location just a short walk from Taman Safari, the experience was a bit mixed. The rooms were quite damp and noisy, making it hard to get a good night's sleep, especially with groups nearby. The service was friendly but not very professional, which made planning a reservation a bit cumbersome. Overall, the hotel offers decent value for its proximity to attractions, but improvements in room quality are needed.
Rooms
5.0
The rooms were damp and noisy, lacking insulation, which made it difficult to sleep well, especially with the bathroom being on a different floor and the second floor having twin beds near the ceiling.
Service
6.0
The staff were friendly and accommodating, but I found the reservation process to be a bit unprofessional; I had to double-check everything to ensure my booking was secure.
Location
9.0
The location is perfect, just about 500 meters from Taman Safari, making it incredibly convenient for family visits.
Dining
5.0
The dining options were quite limited with not much variety; the food was just okay, but I didn't expect much from the typical local offerings.
Facilities
5.0
I didn't notice many additional facilities, and the overall upkeep could be improved.
Bobby
United States of America,
September
2024
6.6/10
My stay at the hotel was quite mixed. While the location was fantastic, being so close to Taman Safari, and the staff was extremely friendly and accommodating, the rooms left much to be desired. The lack of insulation was a big issue, making it difficult to sleep, especially with a baby. Overall, it's a good place for families due to its great location, but I wish the rooms were more comfortable.
Rooms
5.0
The rooms were damp and very noisy due to poor insulation, which made it hard to get a good night's sleep, especially with a baby. It was also quite cold.
Service
9.0
The staff was incredibly friendly and helpful, always willing to assist. Just remember to keep all your reservation evidence handy.
Location
10.0
The location is fantastic, literally next door to Taman Safari, which is amazing for families. However, it does get quite cold in the mountain area.
Dining
5.0
Dining was decent, but the food lacked variety and wasn't particularly exciting.
Facilities
6.0
Facilities were basic and didn't stand out, which was a bit disappointing for the overall value.
David
United States of America,
August
2024
6.8/10
I had a mixed experience at this hotel. The location is absolutely fantastic, being right next to Taman Safari Indonesia, which was perfect for our family outing. However, the rooms had some issues with dampness, especially in the bathroom. The service was friendly and accommodating, but I wish there was a bit more professionalism involved. Overall, it's great for families wanting to visit the zoo, but the room conditions could definitely improve.
Rooms
6.0
The room for our family was a bit damp, particularly the bathroom, which was inconvenient for sleeping. The layout with a twin bed upstairs and a bathroom downstairs wasn't ideal.
Service
7.0
The staff was really nice and always ready to help, although it lacked a more professional touch. I recommend confirming your reservation close to your arrival date.
Location
10.0
The hotel is in an excellent location, literally next door to Taman Safari Indonesia. It's cool and makes visiting the zoo super convenient.
Dining
5.0
Dining was a bit limited, as we mostly had lunch boxes with just a few options, but the quality was pretty good.
Facilities
6.0
The facilities were decent but could use some updates, particularly in the rooms.
Melissa
United States of America,
May
2024
6.4/10
I had a mixed experience at the hotel. The location was great, just a stone's throw from Taman Safari Indonesia, but the noise from neighboring cottages kept me up until 3 AM. While the rooms were clean and spacious, they were damp and lacked insulation. The staff was friendly and accommodating, but the dining options were limited and not very exciting.
Rooms
6.0
The rooms were clean and spacious, but they tended to be damp and lacked insulation, making it hard to get a good night's sleep.
Service
8.0
The staff was very nice and accommodating, and they helped with the reservation process, which was a relief.
Location
7.0
The hotel is conveniently located near Taman Safari Indonesia, which was great for my visit, but the surrounding noise was quite disturbing.
Dining
5.0
The dining experience left a lot to be desired; there were only a few options and the food was just okay.
Facilities
6.0
The facilities were decent, but nothing stood out as particularly special.
Danny
United States of America,
May
2024
6.8/10
My stay at the Safari Lodge was quite enjoyable overall. The rooms were clean and comfortable, perfect for relaxing after a day exploring. The location is fantastic, especially for families looking to visit Taman Safari Indonesia. However, I found the dining options a bit lacking in variety. The staff was friendly but not very professional, which made some aspects of the service a bit tricky. Still, I felt it was a good value for money considering the experience.
Rooms
7.0
The rooms were clean and comfortable, providing a nice retreat after a long day. However, they did lack a toilet and shower, which was a bit inconvenient.
Service
6.0
The service was generally friendly, but don't expect a highly professional approach. It took some effort to confirm my reservation, so I recommend keeping all your payment evidence handy.
Location
10.0
The hotel is perfectly located about 500 meters from the Taman Safari entrance, making it an ideal spot for families. Being in the mountains, it's also a great place for kids to explore and enjoy nature.
Dining
5.0
Dining was somewhat disappointing, as there weren't many options available, just three choices each meal, all in lunch boxes. While the food was good, more variety would have been appreciated.
Facilities
6.0
The facilities were decent, but not overly impressive. The amenities felt basic, and I think they could do more to enhance the guest experience.
Garanhuns Palace Hotel
Hotel Noguera El Albir
Gran Hotel Arrey
Hotel Vip'S
Seaside Park Hotel
Andimar Hotel
Appart'Hotel Victoria Garden Pau
Hotel Manitoba
Delfinia Resort
Pituba Praiamar Hotel
Kyriad Montchanin Le Creusot
Ferrer Janeiro Hotel & Spa